Date: 16-11-2018 Digital Publication Services : OSREL | JABM | JAM | ABMR | ABMCS

National Journals

Journal Detail

Goal Setting, Pygmalion, dan Social Cognitive Theory: Penerapan Perilaku Kewargaan Organisasional

ID : 1-142-1, ISSN : 0854-4190 , PUB: Vol 14 , Agustus, 2007


This articles discusses organizational citizenship behavior of goal setting, Pygmalion effect and social cognitive theory. The discussion based on literature studies. Result of literature review concluded that organizational citizenship behavior which is behavior that is characterized by extra-role performance, which is interaction between self-efficacy and outcome expectation. The self-efficacy to conduct organizational citizenship behavior is also influenced by many factors, such as the variable that can not be controlled such as gender, ethnic, personality, and the variable that can be controlled such as background or feedback. The organizational citizenship behavior can also be conducted due to goals that must be achieved by individual and also would influence performance or organizational citizenship behavior implementation effectiveness. The pygmalion experiment shows that expectancy increase directly to encourage motivation and performance within goal setting. In the model of social cognitive career theory, the organizational citizenship behavior is action from various goals that has been ordered based on self-efficacy, that is obtained based on the self experienced and observation experience from others. The sources of self-efficacy are commitment, job satisfaction, fairness, trust and relationship with the leader, and the source of contextual influences such as support and threats, are organizational regulation.


Keyword: organizational citizenship behavior, pygmalion effect, goal setting, social cognitive theory

Author: D. Wahyu Ariani dan A. Dedy Handrimurtjahyo